Q: What is your battery price, minimum order quantity (MOQ), and delivery time?

A: Battery prices vary depending on specifications, quantity, and customization requirements. Please contact our sales team for an accurate quote. The MOQ and delivery time will be confirmed based on your specific order details. We accept small orders at the start-up stage of the project. The minimum order quantity for models in stock is 10 pieces.

Q: I can’t find a suitable model for my product. What should I do?

A: If our current product catalog doesn’t include the model you need, simply provide us with your required dimensions, capacity, and performance specifications. We offer OEM and ODM services to design and produce batteries tailored to your application.

Product & Performance

Q: What types of batteries do you manufacture?

A: We produce LiPo, Li-ion, and NiMH rechargeable batteries, as well as custom battery packs for various applications.

Q: What is the maximum discharge rate (C-rate) your batteries can achieve?

A: We can provide high-rate batteries up to 100C discharge, depending on the model.

Q: How many cycles can your batteries achieve?

A: Typically 300–800 cycles, depending on usage and battery type.

Q: Can the battery operate in extreme temperatures?

A: Yes, we offer low-temperature and high-temperature battery options upon request.

Customization & Design

Q: Can you design batteries according to my device’s dimensions?

A: Yes, we provide OEM/ODM services to design batteries based on your required length, width, thickness, and capacity.

Q: Can you add specific connectors or protection boards?

A: Yes, we can integrate JST, Molex, XT60 connectors, and PCM/BMS protection boards as per your request.

Q: Can you customize the battery label or packaging with my brand?

A: Yes, we offer private labeling and custom packaging services.

Samples 

Q: What is the sample lead time?

A: Usually 3 days for in-stock models; 7-10 days for custom samples.

Certification & Compliance

Q: Do your batteries comply with CE, RoHS, IEC, UN38.3, MSDS?

A: Yes, we can support you. Please send us your battery model for further assistance.

Q: Are your batteries compliant with shipping regulations?

A: Yes, all our batteries meet international transport safety standards for air and sea shipment.

Production & Delivery

Q: What is your lead time for mass production?

A: Normally 2–4 weeks, depending on order quantity and customization level.

Q: Can you handle urgent orders with fast delivery?

A: Yes, we can prioritize urgent orders to meet tight deadlines.

Q: What is your minimum order quantity (MOQ)?

A: Our MOQ depends on the product model; small orders are supported for project startups. Please send us your requirements for further confirmation.

Warranty & After-Sales

Q: How do you handle defective products?

A: We offer replacements or refunds for confirmed defective items according to our warranty policy.

Q: Do you provide after-sales technical support?

A: Yes, we provide full technical support for battery installation and use.

Shipping & Payment

Q: How do you ship lithium batteries safely?

A: We use certified packaging and work with experienced carriers for DG (Dangerous Goods) shipments.

Q: Which couriers do you work with?

A: We ship via DHL, FedEx, UPS, TNT, and other logistics providers.

Q: What are your accepted payment methods?

A: We accept PayPal, Western Union, and bank transfer (T/T).

Users who use lithium - polymer (Lipo) batteries often have questions about proper storage to ensure battery performance and safety. Here are some common Q&As regarding Lipo battery storage:

Q: What's the ideal state of charge for storing Lipo batteries?

A: It's recommended to store Lipo batteries at a 30% - 50% state of charge. This helps to avoid the battery voltage being too high (which may cause swelling or safety risks) or too low (leading to over - discharge and permanent damage) during long - term storage.

Q: What environment conditions are best for Lipo battery storage?

A: Store Lipo batteries in a cool, dry place. The ideal temperature range is usually between 15°C - 25°C (59°F - 77°F). Avoid high - temperature environments (like direct sunlight or near heaters) as heat can accelerate battery degradation, and also stay away from humid areas to prevent moisture - related damage.

Q: How does long - term storage affect Lipo battery performance?

A: If stored improperly for a long time, Lipo batteries may experience capacity loss, increased internal resistance, and even swelling or leakage. Even when stored correctly, there will be a slow self - discharge process. So, it's advisable to check and recharge the batteries to the proper storage state of charge every few months during long - term storage.

Drone battery selection and battery maintenance are among the most concerning issues for users. To help users better understand and optimize drone batteries, we provide detailed answers to some common questions.

Q: What type of battery does a drone use?

A: Drones typically use lithium polymer (LiPo) batteries, which are known for their high energy density and lightweight design, making them ideal for drones that require fast energy output.

Q: How to choose a drone battery?

A: When choosing a drone battery, you should consider the weight, speed, flight duration, and type of missions the drone will perform. In addition, it is important to choose high-quality batteries designed for drones and follow proper storage and maintenance procedures.

Q: How to extend the life of a drone battery?

A: To extend the life of a drone battery, you can take the following measures:

(1). Maintain optimal charge levels, avoid extreme temperatures, and store batteries properly.

(2). Use proper charging equipment and perform regular battery health checks.

(3). Avoid overcharging and full discharge, and try to keep the battery charge between 20% and 80%.

(4). Calibrate the battery and propulsion system regularly to ensure optimal performance.

With the widespread use of lithium polymer batteries in drones and FPV devices, users have raised many questions about battery safety and maintenance. Here we list the common questions and answers about lithium polymer battery safety and maintenance to help users better understand and use these batteries.

Q: How to properly store lithium polymer batteries to ensure safety?

A: Batteries should be stored in a cool and dry place, away from heat and water sources. It is recommended to keep the battery charge between 30% and 50% when stored.

Q: What is the service life of lithium polymer batteries?

A: The life of lithium polymer batteries is generally between 300 and 500 charge and discharge cycles, depending on use and maintenance.

Q: How to avoid overheating of lithium polymer batteries?

A: Avoid using batteries in extreme temperatures, do not overcharge or discharge, and make sure to use a suitable charger.

Users who use lithium - polymer (Lipo) batteries often have questions about proper storage to ensure battery performance and safety. Here are some common Q&As regarding Lipo battery storage:

Q: What's the ideal state of charge for storing Lipo batteries?

A: It's recommended to store Lipo batteries at a 30% - 50% state of charge. This helps to avoid the battery voltage being too high (which may cause swelling or safety risks) or too low (leading to over - discharge and permanent damage) during long - term storage.

Q: What environment conditions are best for Lipo battery storage?

A: Store Lipo batteries in a cool, dry place. The ideal temperature range is usually between 15°C - 25°C (59°F - 77°F). Avoid high - temperature environments (like direct sunlight or near heaters) as heat can accelerate battery degradation, and also stay away from humid areas to prevent moisture - related damage.

Q: How does long - term storage affect Lipo battery performance?

A: If stored improperly for a long time, Lipo batteries may experience capacity loss, increased internal resistance, and even swelling or leakage. Even when stored correctly, there will be a slow self - discharge process. So, it's advisable to check and recharge the batteries to the proper storage state of charge every few months during long - term storage.

With the widespread use of lithium polymer batteries in drones and FPV devices, users have raised many questions about battery safety and maintenance. Here we list the common questions and answers about lithium polymer battery safety and maintenance to help users better understand and use these batteries.

Q: How to properly store lithium polymer batteries to ensure safety?

A: Batteries should be stored in a cool and dry place, away from heat and water sources. It is recommended to keep the battery charge between 30% and 50% when stored.

Q: What is the service life of lithium polymer batteries?

A: The life of lithium polymer batteries is generally between 300 and 500 charge and discharge cycles, depending on use and maintenance.

Q: How to avoid overheating of lithium polymer batteries?

A: Avoid using batteries in extreme temperatures, do not overcharge or discharge, and make sure to use a suitable charger.